3-Part Webinar Series

AABB Standards for Blood Banks & Transfusion Services

Professional Development from Ortho Clinical Diagnostics and AABB Consulting Services

Come review the latest requirements and guidance for blood banking and transfusion services, with experts from AABB.

This three-part series covers all 10 chapters of the 32nd Edition Standards for Blood Banks and Transfusion Services (BB/TS Standards), published in July 2020. We are proud to bring you this content, designed to help you apply evidence-based decisions to modify your requirements or develop new ones.

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Each session, which lasts 50 minutes and includes a 10-minute Q&A, will be offered live and be available later on-demand. P.A.C.E. credits will be issued to participants who attend all three sessions and complete a brief survey after the final session.

Quality Systems, Part I
1:00 PM to 2:00 PM ET
Wednesday, March 24

Holly Rapp
AABB Quality Consultant

  • Who is AABB?
  • What is a standard?
  • Quality Management foundation
  • Chapter 1.0 Organization
  • Chapter 2.0 Resources
  • Chapter 4.0 Supplier & Customer Issues
  • Q&A

At the conclusion of this webinar, participants will be able to:

  • Recognize AABB and its purpose
  • Identify AABB Standards and describe a quality management system
  • Determine ways to implement AABB Standards

Quality Systems, Part II
1:00 PM to 2:00 PM ET
Wednesday, April 7

Jack A. Hager
Certified Medical Laboratory Scientist & Specialist

  • Summary of Session 1
  • Chapter 3.0 Equipment
  • Chapter 6.0 Documents and Records
  • Chapter 7.0 Deviations, Nonconformances, and Adverse Events
  • Chapter 8.0 Assessments: Internal and External
  • Chapter 9.0 Process Improvement Through Corrective and Preventive Action
  • Q&A

At the conclusion of this webinar, participants will be able to:

  • Recap information about AABB
  • Describe a quality management system
  • Identify and give examples of ways to implement AABB standards

Process Control
1:00 PM to 2:00 PM ET
Wednesday, April 21

Christine Bales
AABB Vice President, Consulting & Global Services

  • AABB intro
  • Summary of Session 1 & 2
  • Chapter 5 Process Control
    • General
    • Collection and Production of Components
    • Transfusion Services – Related Activities
  • Chapter 10 Facilities and Safety
  • Q&A

At the conclusion of this webinar, participants will be able to:

  • Recall information about AABB
  • Describe process control
  • Identify and give examples of ways to implement AABB standards


AABB Quality Consultant

Holly graduated from Alderson-Broaddus College in Philippi, WV with a degree in Medical Technology. Her blood banking career started at Ohio Valley Medical Center located in Wheeling, WV. With more than 40 years of experience, she has served in hospital transfusion services, at blood centers, and as the Director of Accreditation and Quality for AABB. She is currently mostly retired, enjoying the beach and golf life in Myrtle Beach, SC, but continues to serve the industry through consulting work.

Jack A. Hager MS, MT (ASCP)SBB
Certified Medical Laboratory Scientist & Specialist

Jack has more than 30 years of experience working in hospitals, blood centers and testing laboratories in transfusion medicine and infectious disease testing. He retired from the US Air Force Biomedical Corps as a Lt Colonel, and subsequently was Laboratory Director and CEO of the American Red Cross National Testing Laboratory in Portland, OR. Until recently, he served as Vice President of Operations for one of the largest blood and plasma testing laboratories in the US, which provides testing for blood centers and major drug therapeutic manufacturers. Recently, he opened Community Labs, San Antonio, a non-profit laboratory which provides free and low-cost PCR-based COVID testing for asymptomatic people in and around San Antonio, TX. Jack received the ASCP Member Excellence in Management Award in 2017 and is currently a member of the George Washington University School of Business Customer Experience Program Advisory Council..

Christine Bales, BS, MT, I(ASCP), CQA(ASQ)
AABB Vice President, Consulting & Global Services

Christine Bales, AABB Vice President Consulting and Global Services serves as a Technical Assistance expert in Quality Management Systems for Blood Centers and Transfusion Services. She designs implementation models to be used as roadmaps to Blood Donor Centers and Transfusion Services facility accreditations. Christine has experience as an Assessor and a CAP inspector. She is a certified Quality Auditor, CQA (ASQ). Ms. Bales has over 20 years of management experience in laboratory medicine, blood donor centers and hospital-based transfusion services. During Christine’s years as CEO and senior management she led organizations through strategic planning activities, process improvement activities, and facility accreditation processes. Christine holds a Certificate in Organizational Leadership from Harvard University and a Bachelor of Science in Biology from Purdue University and certifications in Medical Technology and Immunology from ASCP. She is a member of the AABB (American Association of Blood Banks), ASCP (American Society of Clinical Pathology) and ASQ (American Society for Quality).


About AABB

AABB has been a forerunner in setting standards and optimizing health and safety for the blood and biotherapies community since 1957. AABB standards incorporate both technical and quality systems standards to ensure that all facets are reviewed - from specification of equipment, materials management, and organizational structure to documents, resource management, and program assessment. All of this helps to ensure our community’s ultimate goal: the highest level of quality and safety for donors and patients at all times.

About Ortho Clinical Diagnostics

Ortho Clinical Diagnostics is a global leader of in vitro diagnostics dedicated to improving and saving lives through innovative laboratory testing and blood-typing solutions. Because Every Test is a Life™, we never stop innovating to offer streamlined, sustainable laboratory solutions that deliver fast, accurate, reliable test results that support exceptional patient care. As a trusted partner of hospitals, hospital networks, blood banks, and labs around the world, we proudly serve the clinical laboratory and transfusion medicine communities with customized solutions that enhance clinical outcomes, improve lab performance, overcome staffing challenges and better manage costs. We are powered by Ortho Care™, our global, award-winning, holistic approach to service, which supports customers with best-in-class technical support, award-winning field support, and remote service and inventory support.

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The information contained herein is subject to change without notice. Presentations and all other content reflect the opinion of the content author(s). The materials, presentations, and all other content do not necessarily represent the opinion of Ortho Clinical Diagnostics. All trademarks are the property of © Ortho Clinical Diagnostics 2021.

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